Roborock has been recognised at this year’s Finder Retail Awards with multiple awards for its robot vacuum cleaners.
To identify the nation’s most beloved brands, Finder surveyed over 10,000 Australians about the products they own.
Customers rated their products across a range of metrics, including performance, product features and value for money.
In the highly competitive robot vacuum cleaner category, Roborock received two Highly Commended awards for being a ‘Loved’ and ‘Reliable’ brand.
Additionally, it received the second highest score overall in Finder’s survey, highlighting its exceptional standing in the market.
An impressive 94% of surveyed customers said they considered Roborock vacuum cleaners to be reliable.
Here are the awards and scores from this year’s survey in full.
Finder Retail Awards - Roborock
|
Award |
Score |
|
Highly commended - Reliable 
|
4.64 / 5 |
|
Highly commended - Loved Brand
|
4.43 / 5 |
|
Scoring Metric |
Score |
|
Performance |
4.5 / 5 |
|
Ease of use |
4.5 / 5 |
|
Cleaning and maintenance |
4.4 / 5 |
|
Product features |
4.5 / 5 |
|
Value for money |
4.0 / 5 |
|
Reliability score |
94% |
These results are a well-deserved recognition of Roborock's commitment to providing exceptional value, performance and reliability in its robot vacuum cleaner technology.
We congratulate Roborock on its awards.
About the 2024 Finder Retail Awards
The Finder Retail Awards are part of the Finder Customer Satisfaction Awards, an annual national survey conducted in collaboration with research partner Dynata. Boasting the participation of over 10,000 real shoppers, this comprehensive survey assesses customer satisfaction, with recent retail purchases across a diverse range of product categories and brands.
The awards serve as a reliable reflection of Australian consumers' preferences and opinions. You can find out more about how the awards were scored and who came out on top here.
About the author – Chris Jager
Chris Jager is the senior shopping editor at Finder Shopping, specialising in consumer technology. With over 15 years of experience as a full-time journalist, Chris has provided expertise to many leading technology publications, including PC World, Australian Gamepro, Good Gear Guide, PC Authority, Kotaku, Lifehacker Australia, Sydney Morning Herald and The Age.