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COOKIE POLICY

Last modified: November 28, 2024

INTRODUCTION

Beijing Roborock Technology Co., Ltd. (hereinafter referred to as “Roborock”, “we”, “our” or “us”) may use technology such as cookies to collect information and store your online preferences.

A cookie is a very small text document, which often includes an anonymous unique identifier. Cookies are created when your browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server. Find out more about the use of cookies on www.allaboutcookies.org.

We and the third parties (see below name list) use other cookies on our website https://au.roborock.com/ in order to deliver adverts tailored to your web preferences and usage patterns.

You can withdraw your consent to these cookies and select opt-out option at any time by clicking on the “Preferences” button of the Cookie icon at the bottom of our website, after which you may clear the cookies in your device through your browser settings.

DETAILS OF COOKIES

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that ads you see online are more relevant to you and your interests.

We and the third parties use four main categories of cookie:

(1) Essential/strictly necessary Cookies. These cookies are required for the operation of our website and cannot be switched off without impairing the functioning of our website. The cookies are set to respond to the actions you take, including navigating our website and using its basic features.

(2) Functional Cookies. These cookies provide enhanced functionality and personalization on our website, such as remembering your preferences. They are set by the firm or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

(3) Targeting/Advertising Cookies. These cookies provide statistical information, such as the number of visitors to our website in an aggregated and anonymized fashion and show how visitors navigate our website. This helps us improve the performance of our website. We may use third-party analytic tools, such as Google Analytics, to help measure traffic and usage trends and to understand the demographics of our users.

(4) Analytical/Performance Cookies. These cookies provide statistical information, such as the number of visitors to our website in an aggregated and anonymized fashion and show how visitors navigate our website. This helps us improve the performance of our website. We may use third-party analytic tools, such as Google Analytics, to help measure traffic and usage trends and to understand the demographics of our users.

We and the third parties use the following cookies on our website as described below. For more information about cookies used on our website, you may click on the “Preferences” button of the Cookie icon at the bottom of the website to find “Cookie Details” under each category of cookies (including strictly necessary cookies/functional cookies/performance cookies/targeting cookies). You can also manage your cookies preferences there at any time.

Essential cookies

 NAME TYPE PROVIDER PURPOSE RETENTION
secure_customer_sig First Party (Cookie) Shopify Used in connection with the customer login. 1 year
cart_currency First Party (Cookie) Shopify The cookie is necessary for the secure checkout and payment function of the website. This function is provided by shopify.com. 14 days
keep_alive Third Party (Cookie) Shopify Used in connection with buyer localization. 30 minutes
localization First Party (Cookie) Shopify Shopify Store Localization 1 year
_tracking_consent Third Party (Cookie) Shopify Tracking preferences. 1 year

_cmp_a

Third Party (Cookie) Shopify Used for managing customer privacy settings. 1day
wpm-test-cookie Third Party (Cookie) Shopify Used to ensure our systems are working correctly. Session
_shopify_essential First Party (Cookie) Shopify Used on the accounts page. 1 year
wpm-test-cookie First-party (Cookie) Shopify Used to ensure our systems are working correctly. Session

Performance cookies

 NAME TYPE PROVIDER PURPOSE RETENTION
_shopify_y First-party (Cookie) Shopify Shopify analytics. 1 year
_gid Third-party (Cookie) Shopify Cookie is placed by Google Analytics to count and track pageviews. 1 day
_shopify_s First-party (Cookie) Shopify Shopify analytics. 30 minutes
_orig_referrer First-party (Cookie) Shopify Tracks landing pages. 14 days
_landing_page First-party (Cookie) Shopify Tracks landing pages. 14 days
_shopify_sa_t First-party (Cookie) Shopify Shopify analytics relating to marketing & referrals. 30 minutes
_ga Third-party (Cookie) Google Cookie is set by Google Analytics with unknown functionality. 1 year
_shopify_sa_p First-party (Cookie) Shopify Shopify analytics relating to marketing & referrals. 30 minutes
_clck Third-party (Cookie) Microsoft Used by Microsoft Clarity to store a unique user ID. 1 year
_clsk Third-party (Cookie) Microsoft Used by Microsoft Clarity to store a unique user ID. 1 day
_shopify_s Third-party (Cookie) Shopify Shopify analytics. Session
_boomr_clss First-party (Local Storage) Shopify Used to monitor and optimize the performance of Shopify stores. Persistent
_ga_xxxxxxx Third-party (Cookie) Google The cookie is set by Google Analytics with an unknown functionality. 1 year
_gat_xxxxxxx Third-party (Cookie) Google The cookie is set by Google Analytics with an unknown functionality. 1 minute

 Targeting cookies

 NAME TYPE PROVIDER PURPOSE RETENTION
_uetsid Third-party (Cookie) Bing This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. 1 day
_gcl_au Third Party(Cookie) Google The cookie is placed by Google Tag Manager to track conversions. 90 days
_fbp Third Party(Cookie) Facebook The cookie is placed by Facebook to track visits to websites. 90 days
test_cookie Third Party(Cookie) Google To measure the visitors’ actions after they click through from an advert. Expires after each visit. 15 minutes
_uetvid Third-party(Cookie) Bing Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 1 year
MUID Third-party(Cookie) Microsoft Cookie is placed by Microsoft to track visits across websites. 1 year
IDE Third-party(Cookie) Google To measure the visitors’ actions after they click through from an advert. Expires after 1 year. 1 year
lastExternalReferrer First-party(Local Storage) Facebook Detects how the user reached the website by registering their last URL-address. Persistent
lastExternalReferrerTime First-party(Local Storage) Facebook Contains the timestamp of the last update of the lastExternalReferrer cookie. Persistent

UPDATES TO THIS POLICY

It’s important that you check back often for updates to this policy as we may change it from time to time to reflect changes to our use of cookies. Please check the date at the top of this page to see when this policy was last revised. Any changes to this policy will become effective when we make the revised policy available on our website.

CONTACT US

Thank you for reading this policy. If you have any questions about this policy, please contact our Data Protection Officer via dpo@roborock.com, or by sending email to privacy@roborock.com