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Roborock Christmas Campaign T&C
Roborock Christmas Campaign 2024 - Terms and Conditions
BY PARTICIPATING IN THE ROBOROCK CHRISTMAS CAMPAIGN 2024 (“CAMPAIGN”), YOU AGREE TO THESE TERMS AND CONDITIONS (“TERMS”), WHICH FORM A BINDING LEGAL AGREEMENT BETWEEN YOU AND ROBOROCK TECHNOLOGY CO. (“ROBOROCK”, “WE”, “US”).
Agreement. This Campaign is governed by and subject to these Terms and any additional rules related to the Campaign may be published on relevant pages of the Roborock official website. Roborock reserves the right to revise these Terms at any time. Revisions become effective immediately upon publication on this webpage. Participants are encouraged to review the Terms periodically to ensure they are aware of any changes. Continued participation in the Campaign after such modifications confirms acceptance of the revised Terms. No further consent from participants is required for any such revisions.
Eligibility. The Campaign is open only to legal residents of the United States, Canada(except Québec), Germany, France, Spain, UK, Finland, Denmark, Sweden, Norway, Poland, Korea, Australia, Taiwan，Singapore, who are eighteen (18) years of age or older at the time of entry. Employees of Roborock and its affiliates, as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee, are not eligible. The Campaign is void where prohibited by law.
Campaign Period. The Campaign begins at 12:01 AM United States Pacific Time (US PST) on December 9, 2024, and is scheduled to end at 11:59 PM PT on January 1, 2025 (“Campaign Period”). Roborock reserves the right, at its sole discretion, to shorten, extend, or otherwise modify the Campaign Period.
Submissions must be the original work of the participant and must not infringe the rights of any third party. Participants must own or have all necessary rights to use any content included in their submissions.
Submissions must not contain:
Offensive or explicit material, including but not limited to nudity, profanity, obscene, defamatory, libelous, or otherwise objectionable or inappropriate content.
Content promoting political agendas or messages, including endorsements of political candidates or messages that could be interpreted as lobbying for a particular political action or party.
Violent or derogatory content directed against any individual, group, or organization, including hate speech or material that promotes intolerance, racism, disscrimination, or harm.
Illegal activities or content that promotes illegal activities with the intent to commit such activities
Commercial content that promotes any product or serviceother than Roborock, including but not limited to corporate logos, brand names, slogans, political, or religious statements
Material that violates or infringes another's rights, including intellectual property rights and privacy.
By submitting an entry, participants grant Roborock a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform tthe submissions in connection with the campaign and Roborock's (and its successors' and affiliates') business,including without limitation for promoting and redistributing part or all of the campaign (and derivative works thereof) in any media formats and through any media channels.
By participating in the Campaign, each participant agrees that Roborock may use, display publish, or otherwise exploit the participant's name, likeness, and entry, including any video or image submitted, in whole or in part, for promotional purposes, without additional compensation, notification, or permission, unless prohibited by law. If the submitted content includes images, likeness, or videos of any individuals other than the participant, the participant represents and warrants that they have obtained the express consent from each individual (or, if the individual is a minor, the parent or legal guardian of such minor) to use their image or likeness in the Campaign, and to allow Roborock to use such images or likenesses for promotional purposes as described in these Terms.
Minor's Images/Videos.
Participants who submit images or videos featuring minors (persons under the age of 18) must ensure that they are the parent or legal guardian of the minor or have obtained explicit written consent from the minor's parent or legal guardian. Such consent must authorize Roborock to use, reproduce, modify, and publicly display the images or videos as part of the Campaign. Upon request, participants must provide Roborock with a copy of any consents obtained from parents or legal guardians in relation to the submission of any content featuring minors.
Roborock commits to handling all content featuring minors sensitively and ethically, ensuring that such content is displayed and used in a manner that respects the dignity and privacy of the minors involved.
Parents or legal guardians who have provided consent for the use of images or videos featuring minors can withdraw their consent at any time. To withdraw consent, the parent or legal guardian must notify Roborock in writing at RockTheWishList@Roborock.com. Upon receipt of notification, Roborock will remove the relevant images or videos from the Campaign and cease any further use of the content as soon as practically possible. Parents or legal guardians who withdraw their consent for the use of images or videos featuring minors also effectively withdraw the associated submission from the Campaign. Consequently, once consent is withdrawn, the submission will no longer be eligible for selection as a winner in any part of the Campaign.
Indemnification. By participating in the Campaign and submitting content, each participant agrees to indemnify, defend, and hold harmless Roborock and the Roborock Parties (as defined below) from any and all claims, liabilities, damages, losses, and expenses (including attorneys' fees) arising from or relating to their participation in the Campaign or the use of any submitted content. This includes, but is not limited to, claims related to the infringement of intellectual property rights, the violation of any third-party rights (including rights of privacy, publicity, or defamation), or the unauthorized use of any image, likeness, or video of third parties contained in the submitted content.
Disqualification. Roborock reserves the right to disqualify any participant who provides false or misleading information at the time of entry or during the Campaign, or who is otherwise found to be in violation of these Terms.
Winner Selection. The selection of Winners will be up to the discretion of Roborock marketing team. The judges will consider creativity, authenticity, and “fun” factor as the criterias as below,
the submission fits into the campaign concept which is about to share a holiday wish.
the submission has shown the authenticity of the submitter.
the submission is entertaining to watch.
the submission has delivered positive and inspirational emotion.
Submitters agree to be bound by the judges' decisions, which are final and binding on all matters related to the campaign. Be aware the judges will not be required to provide feedback on each video and reserve the right to disqualify any video which is improper, unlawful, or breaks any rules of the agreement.
Prizes. Each winner will be awarded with the new Roborock products which will be announced on Jan 7th 2025. Roborock holds all rights to decide the exact product model for winners from each specific country or region.
Claim of Prizes
Winners will be notified by email before Jan 31st 2025 and must provide their full name, telephone number, and mailing address to claim their prize. If a winner does not respond within five (5) business days, an alternate winner may be selected. Roborock is not responsible for any incorrect email addresses provided by participants or for any failure of a participant to receive a prize notification due to spam filters, email restrictions, or incorrect contact details provided.
All prizes are non-transferable, and no substitutions or cash equivalents will be made, except at Roborock's sole discretion. Roborock reserves the right to substitute a prize with another prize of equal or greater value in the event the original prize is unavailable for any reason.
Roborock is not responsible for any lost, damaged, misdelivered, or stolen prizes once they have been shipped. The risk of loss transfers to the winner upon shipment of the prize.
By accepting the prize, winners expressly release Roborock, its affiliates, and their respective officers, directors, employees, and agents from any claims related to the prize or the Campaign. The prizes are provided "AS IS" and "WITH ALL FAULTS," without warranty of any kind, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the extent permitted by applicable law.
Data Protection. We will collect the email address, country, submitted image or video, full name, telephone number and mailing address solely to fulfill our contractual obligations to you for the purposes of managing the campaign, including selecting winners, publishing selected works and distributing prizes. The data will be stored on servers in Germany and the United States, and only the necessary data will be transferred to China. We comply with all applicable legal requirements to protect EU personal data transferred or made accessible outside the EEA to ensure an equivalent level of data protection for your personal data is guaranteed even if EU data protection law is not directly applicable. We will not store your personal data longer than is necessary. You may contact us at privacy@roborock.com and refer to our Privacy Policy for details.
General Conditions. Roborock reserves the right to cancel or modify the Campaign if fraud, technical failures, or any other factor beyond Roborock's control impairs the integrity or proper functioning of the Campaign.
Limitation of Liability.
ROBOROCK AND ITS AFFILIATES, INCLUDING THEIR RESPECTIVE OFFICCERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, AND LICENSORS (COLLECTIVELY, "ROBOROCK PARTIES"), WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTIOON WITH THE CAMPAIGN, WHETHER THE CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF ROBOROCK AND THE ROBOROCK PARTIES FOR ANY CLAIMS ARISING FROMOR RELATED TO THESE TERMS OR THE CAMPAIGN, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS CAPPED AT ONE HUNDRED DOLLARS ($100).
Roborock and the Roborock Parties shall not be liable for:
Any incorrect or inaccurate information, whether caused by participants, printing errors or by any of the equipment or programming associated with or utilized in the Campaign;
Any failure or delay in the operation or transmisssion of the Campaign, including but not limited to issues arising from technical problems, internet connectivity, server outages, or platform malfunctions;
Unauthorized human intervention in any part of the entry process or the Campaign; or,
Technical or human error which may occur in the administration of the Campaign or the processing of entries.
Tax. All federal, state, local, and other taxes on prizes are the sole responsibility of the applicable winner. Acceptance of a prize constitutes consent to use the winner's name and likeness for editorial, advertising, and publicity purposes without additional compensation, except where prohibited by law. For winners from US, before any prize can be awarded, the winner must submit a completed Form W-9 (Request for Taxpayer Identification Number and Certification) to Roborock. Failure to submit this form timely, or the submission of an incomplete form, may result in disqualification and the selection of an alternate winner.
DMCA Take-Down Notices
Roborock observes the regulations set forth by the Digital Millennium Copyright Act (DMCA). If you believe that any content posted as part of the Campaign infringees upon your copyright or other intellectual property rights, please send a take-down notice to our designated agent at [RockTheWishList@Roborock.com].
Upon receiving a take-down notice that complies with the requirements of the DMCA, Roborock will promptly investigate the complaint and, if substantiated, remove or disable access to the infringing material. All take-down notices must include sufficient infformation to allow us to locate the material and contact the complaining party. This should include your name, address, telephone number, and a statement that you are the copyright owner or are authorized to act on behalf of the owner.
Dispute Resolution
These Terms and all matters arising out of or relating to the Campaign shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Prior to initiating any legal action, the parties agree to attempt to resolve any dispute arising out of or related to this Campaign by mediation administered by the American Arbitration Association (AAA) under its Commercial Mediation Procedures in Los Angeles, California. Each party shall bear its own costs in mediation and shall share equally the fees of the mediator unless the mediator decides otherwise.
Any legal action, suit, or proceeding arising out of or related to these Terms or the Campaign, including any claim for injunctive relief, must be instituted exclusively in the federal courts of the United States or the courts of the State of California in each case located in Los Angeles County, California. Each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.
EACH PARTY HEREBY WAIVES ANY RIGHT TO JURY TRIAL IN CONNECTION WITH ANY ACTION OR LITIGATION IN ANY WAY ARISING OUT OF OR RELATEED TO THESE TERMS OR THE CAMPAIGN
In the event of any mediation, litigation or arbitration arising out offor related to these Terms or the Campaign, the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party.
Acceptance of Terms. By clicking the “Agree” or similar button on our campaign entry form, you explicitly agree to abide by these Terms and all other rules and guidelines associated with the Campaign. This click constitutes your electronic signature and affirms your intention to be bound by these Terms.